Yearly Maintenance Service Contract General Outline
All Accent Landscape Lighting yearly maintenance service contracts include the following:
Standard Term: One year from the date of the agreement. Contracts will automatically renew unless cancelled by Client.
Materials: Billed as an extra charge.
Labor includes:
Ø Twice yearly visits corresponding with changes in Daylight Savings Time – Exact schedule determined at the discretion of Accent Landscape Lighting unless Client arranges an advance appointment.
Ø Checking and verifying voltage and amperage readings of the transformer(s).
Ø Cleaning lamp fixture lenses and minor pruning of plant growth as necessary.
Ø Re-aiming, readjusting of lamp fixtures as necessary.
Ø Replacement of burned out bulbs.
Ø Ensuring control systems (timers, photo-cells) are operational and properly set.
Ø Recording of work performed.
Maintenance contracts offered for systems installed by Accent Landscape Lighting reflect the total number of transformers and lamp fixtures used and therefore are not standardized. Contracts are drawn up using either a cost per fixture basis (usually small to medium sized projects) or a time and materials basis (larger projects).
Repair Work
Repair work on systems not installed by Accent Landscape Lighting is calculated on a time and materials basis as follows:
Diagnosis / Troubleshooting: - $75.00 per hour.
Systems’ Redesign time (if necessary): - $65.00 per hour.
General Repair Labor: - $50.00 per hour.
Materials Cost: - List cost plus 15%
Travel time for material pick-up and delivery: - $25.00 per hour
Currently no fuel surcharges are assessed for service calls within Jackson and Macon counties. Outside of Jackson and Macon counties a fuel surcharge of $ 0.25 per mile will be assessed.
All repair work performed by Accent Landscape Lighting is guaranteed for one year from the date of the repair (except bulbs). The repair guarantee applies only to the work performed and not to the entire luminaire system.